Customer service

Select the contact method that suits you best. We are at your service:

  • by telephone at S Group's co-op member service: +358 10 76 5858
    Mon–Fri from 8 am to 8 pm (€0.0828/call + €0.1199/min). We recommend that you check  Frequently Asked Questions first to see if your question has been answered there.
  • at ourself-service and customer service points available at our outlets. Check your closest service point.
  • electronically in theS-kanava balance service, where you can view and update your own information. Log into S-kanava balance service
  • electronically  with a feedback form. Through participation, you can ensure that our services develop and fulfil your needs and expectations. Ask, call in to question, and develop.

Please note that we are only able to answer email enquiries on co-op membership at a general level, not questions concerning individual customers.